Last updated: June 2026<\/p>\n
This website www.boattransport.co.uk<\/a> (“our Site”) is operated by Boat Transport Limited (“we”, “us” or “our”), a company registered in England and Wales under company number 4566739, with our registered office and main trading address at 7 Fairview Drive, Hythe, Southampton, SO45 5GX.<\/p>\n We take the privacy of our website users, customers and any other individuals whose personal data we process (“you” or “your”) very seriously. This Privacy and Cookie Policy (“Policy”) explains how we collect, store and use information about you, and your rights in relation to that information.<\/p>\n Please read this Policy carefully. By using our Site or our services, you acknowledge that you have read and understood this Policy. If you do not agree with it, please stop using our Site.<\/p>\n We keep this Policy under regular review and will update it from time to time. We will notify you of any significant changes by posting a notice on our Site.<\/p>\n For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 (“DPA 2018”) (together, “Data Protection Law”), Boat Transport Limited is the Data Controller. This means we determine the purposes and means of processing your personal data and are responsible for it being processed lawfully.<\/p>\n We do not have a designated Data Protection Officer, as we are not legally required to appoint one under current Data Protection Law. If you have any questions about how we process your personal data, please contact us using the details in Section 13.<\/p>\n We collect and process the following categories of personal data about you:<\/p>\n When you visit our Site, we may automatically collect technical information about your device and browsing behaviour through the use of cookies and similar technologies. Please see Section 11 (Cookies) for full details.<\/p>\n We may occasionally receive information about you from other sources, including:<\/p>\n Any such information will be combined with the information we already hold about you.<\/p>\n Note:<\/strong> We do not knowingly collect personal data from individuals under the age of 16. Our services are intended for adults only. If we become aware that we have collected personal data from a person under 16, we will delete it without delay. Please contact us at admin@boattransport.co.uk<\/a> if you have any concerns.<\/p>\n Under UK GDPR, we must have a lawful basis for processing your personal data. Depending on the purpose of processing, we rely on one or more of the following:<\/p>\n We use your personal data for the following purposes:<\/p>\n We may use your personal data to send you marketing communications about our services by email, in the following circumstances:<\/p>\n You can opt out of marketing at any time by:<\/p>\n Opting out of marketing will not affect our ability to contact you about your existing orders or services.<\/p>\n We may share your personal data with the following categories of recipients:<\/p>\n We do not sell your personal data to third parties.<\/strong><\/p>\n From time to time, we may need to transfer your personal data to countries outside the United Kingdom. This may occur, for example, where we use service providers or suppliers based in other countries.<\/p>\n Where we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with UK Data Protection Law. These safeguards may include:<\/p>\n You may request details of the safeguards we rely on for any specific transfer by contacting us using the details in Section 13.<\/p>\n We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. The table below sets out our standard retention periods:<\/p>\n After the relevant retention period, your personal data will be securely deleted or anonymised. Where we are required to retain data for longer periods due to legal or regulatory obligations, we will do so and inform you where appropriate.<\/p>\n We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure or destruction. These measures are reviewed and updated in line with good industry practice.<\/p>\n However, please be aware that the transmission of data over the internet is not completely secure. Whilst we take all reasonable steps to protect your data, we cannot guarantee the security of data transmitted to our Site. Any transmission is at your own risk. Once we receive your data, we apply strict procedures and security measures to prevent unauthorised access.<\/p>\n Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work or to improve their functionality and performance, and to provide information to the owners of the site.<\/p>\n Our Site uses the following categories of cookies:<\/p>\n Strictly necessary cookies do not require your consent and are always active. All other cookies will only be placed on your device with your prior consent, which you can give or withhold via our cookie consent banner when you first visit our Site.<\/p>\n You can change your cookie preferences at any time by clearing your browser’s cookies and revisiting our Site, or by adjusting your browser settings to refuse cookies. Please note that disabling certain cookies may affect the functionality of our Site.<\/p>\n For more information about cookies generally, please visit www.aboutcookies.org<\/a> or www.allaboutcookies.org<\/a>.<\/p>\n Under UK GDPR, you have the following rights in relation to your personal data:<\/p>\n2. Who We Are — Data Controller<\/h2>\n
3. Personal Data We Collect<\/h2>\n
3.1 Information you provide to us<\/h3>\n
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3.2 Information we collect automatically<\/h3>\n
3.3 Information from third parties<\/h3>\n
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4. Legal Basis for Processing<\/h2>\n
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5. How We Use Your Personal Data<\/h2>\n
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6. Marketing<\/h2>\n
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7. Sharing Your Personal Data<\/h2>\n
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8. International Data Transfers<\/h2>\n
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9. How Long We Keep Your Data<\/h2>\n
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\n \nData Category<\/th>\n Retention Period<\/th>\n Legal Basis<\/th>\n<\/tr>\n<\/thead>\n \n Customer contact & contract data<\/td>\n Duration of contract + 7 years<\/td>\n Legal obligation \/ contract<\/td>\n<\/tr>\n \n Enquiry \/ quotation data<\/td>\n 7 years from enquiry date<\/td>\n Legitimate interests<\/td>\n<\/tr>\n \n Marketing preferences<\/td>\n Until consent withdrawn or opt-out<\/td>\n Consent<\/td>\n<\/tr>\n \n Financial \/ payment records<\/td>\n 7 years<\/td>\n Legal obligation (HMRC)<\/td>\n<\/tr>\n \n Communication records (calls, emails)<\/td>\n 7 years<\/td>\n Legitimate interests<\/td>\n<\/tr>\n \n Website usage \/ cookie data<\/td>\n Up to 13 months<\/td>\n Consent \/ legitimate interests<\/td>\n<\/tr>\n \n Fraud prevention records<\/td>\n As required by law<\/td>\n Legal obligation<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n 10. Keeping Your Data Secure<\/h2>\n
11. Cookies<\/h2>\n
11.1 What are cookies?<\/h3>\n
11.2 How we use cookies<\/h3>\n
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\n \nCategory<\/th>\n Purpose<\/th>\n Examples<\/th>\n Retention<\/th>\n<\/tr>\n<\/thead>\n \n Strictly Necessary<\/td>\n Essential for the website to function (e.g. session management, security)<\/td>\n WordPress session cookies<\/td>\n Session<\/td>\n<\/tr>\n \n Analytics \/ Performance<\/td>\n Help us understand how visitors use our Site so we can improve it (e.g. Google Analytics via Google Tag Manager)<\/td>\n Google Analytics (_ga, _gid)<\/td>\n Up to 13 months<\/td>\n<\/tr>\n \n Functional<\/td>\n Remember your preferences and settings<\/td>\n Cookie consent preferences<\/td>\n Up to 12 months<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n 11.3 Cookie consent<\/h3>\n
12. Your Rights<\/h2>\n